Frequently Asked Questions

Your Questions Answered:

Welcome to Padres Pedal, and thank you for joining the fight to end cancer! Registration is expected to open in mid-April. To register for this year's event, click the "Register" button at the top of the screen. Follow the prompts through the registration process to sign up for Padres Pedal 2019 and to access your participant profile.

If you participated in last year's event, we have your 2018 information on file in our database. To register for this year's event, click the "Register" button at the top of the screen. The first thing it will ask is if you are a returning participant. Click "Yes, I am a returning participant" and enter in your login username and password. Then, you will have a chance to edit your information and complete your registration for this year's ride. If you have forgotten your login information, contact us at and we will retrieve it for you.

To create and edit your profile after you've registered, click "Login" at the top right corner of the website and enter the username and password you used when you registered. Logging in will take you to the private view of your profile where you can edit your story, personal details, image, etc.

Your picture cannot be larger than 1MB and must be in a JPG, JPEG or GIF format. If your image is too large, please resize it using an image editing program or an online editor. Please don’t make it too small, because it may end up blurry when our system processes it.

If this doesn't work, contact us at for additional assistance.

You can change this information by logging into your profile page and clicking the "Edit my Details" link in the blue submenu below your name and image. Make sure to hit "Save" after making any changes.

If you have forgotten your login information, contact us at and we will retrieve it for you.

You can select to join a team during the registration process. If you have already registered and wish to join a team, log into your profile and click the "Join a Team" link in the left submenu, then select the team you wish to join from the list. The team captain will receive a notification email when you join the team.

Yes, you can change which course distance you want to ride by contacting You will be asked to agree to a new fundraising minimum if a different amount corresponds to your new course selection. After the September 1, 2019 deadline, you will not be able to reduce your fundraising minimum even if you reduce your course distance.

The fundraising incentives are meant to inspire individuals to go above and beyond their fundraising minimums to raise as much money for cancer research as possible. There are four distinct incentive levels and rewards to aim for starting at $2,500. Check out our Fundraising Incentives for more information.

Credit card donations are processed immediately and posted on your profile page at the time of the donation. A check donation can only be added to the amount that you've raised after the check has been processed by the Padres Pedal the Cause office. 

To see which check donations have not yet been received by the Padres Pedal the Cause office, log in to your profile page to view your donor list. Check donations that have been pledged and have not yet been received will not have a green checkmark next to the dollar amount.

Click here for our Volunteer page to learn more about volunteer opportunities!

There are many ways to get involved in Padres Pedal the Cause - from working in the stadium at Petco Park, to working at a refueling station on the course, to cheering on riders at spirit stations. Check out our Volunteers page to learn more about volunteering.

Absolutely! We invite all of our volunteers to actively help us fundraise for lifesaving cancer research. After you register as a volunteer, login using your username and password and create your page. You can solicit and receive donations through your volunteer profile page and track your fundraising.

Yes, you may volunteer with your group for a specific volunteer job, but keep in mind that all volunteers must register individually first. Additionally, there may be a set number of open shifts available, so it is best to encourage your group to register early to ensure you all can volunteer together.

If you are a corporate volunteer group and would like some guidance on how you can sign up your company to volunteer, please email

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